Parliament, Saturday, 1 February 2025 – The Portfolio Committee on Higher Education made a call to the University of Tshwane when it concluded its oversight visit to the institutions of higher learning to engage in open and candid discussions about non-refundable university application fees.
The committee raised concerns about the practice of universities collecting application fees regardless of whether a student is admitted or not. It emphasized the need for greater transparency. The committee also questioned how these funds are utilized and the total amount collected annually. It highlighted the importance of accountability on funds collected from student applications fees.
The Deputy Director General for the university education branch at the Department of Higher Education and Training (DHET) underscored the need for standardization across the sector to streamline student interface systems. According to DHET, 24 out of the 26 universities use similar student interface systems and that these existing systems should facilitate easier integration and improve efficiency. Standardization could also reduce administrative burdens and enhance the overall student experience.
While the committee commended the TUT for its efforts and progress, it expressed concern over students who wake up early and queue for hours for problems that could be addressed within an hour. The committee urged the university to prioritize improving its service delivery and ensure that students have access to efficient and timely support.
Furthermore, it called for greater attention to the maintenance and management of university owned residences, which are critical to student welfare. On financial matters, the committee noted that the TUT received an unqualified audit opinion for its 2023 standalone annual financial statements. However, challenges remain regarding the financial statements of the TUTEH (Tshwane University of Technology Enterprise Holdings), which are currently being addressed. The university assured the committee that it is working to resolve these issues.
Regarding allegations of victimization of union-affiliated staff members, the university clarified that suspensions are based on alleged misconduct or misdemeanours, not union membership. The Vice Chancellor of TUT emphasized that processing applications involves significant work, including verification and communication, regardless of the outcome. This highlights the administrative effort required to handle applications, even if they are unsuccessful.
The chairperson of the committee, Mr Tebogo Letsie said: "We eagerly anticipate the appointment of the new board at NSFAS and remain hopeful that this will bring much-needed stability to the institution. It is our expectation that NSFAS will soon be in a position to effectively fulfil its critical mandate of providing financial support to students especially those who come from disadvantaged backgrounds."
Mr Letsie added that addressing these issues will not only improve the student experience but also strengthen public trust in the system. Open dialogue and collaboration between universities, government bodies, and stakeholders are essential to drive meaningful change.
ISSUED BY THE PARLIAMENTARY COMMUNICATION SERVICES ON BEHALF OF THE CHAIRPERSON OF THE PORTFOLIO COMMITTEE ON HIGHER EDUCATION, MR TEBOGO LETSIE.
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