The Acting Chief Executive Officer of the South African Post Office (SAPO), Ms Fathima Gany, says that based on its current corporate plan, the post office will begin to break even in the next three years and make an estimated net profit of about R1 billion by March 2029.
Ms Gany revealed this information on Tuesday morning when briefing members of the Portfolio Committee on Communications and Digital Technologies on SAPO’s 2025-2028 corporate plan.
Since July 2023 to date, SAPO has been operating under business rescue practitioners (BRPs), who have a mandate to guide the company through a business rescue process to restore financial stability and operational efficiency.
The company has developed a turnaround strategy which is anchored on revenue diversification, digital transformation and operational efficiencies.
The diversified revenue base comprises 28% of postal service, 28% of courier service, 20% of digital channels, 11% of sundry, 8% of financial services, 3% of interests and 2% of property.
According to Ms Gany, the post office is on course to achieving financial sustainability through a combination of strategic initiatives, operational efficiencies and focused service offerings.
Some of the strategic initiatives include investment in modernising outdated operating systems, hardware and software; renovating and upgrading branch facilities to create a modern and welcoming environment for customers; replacing outdated equipment with modern, reliable tools and machinery; and replacing aging vehicles with more fuel-efficient models.
Ms Gany said that the strategic capital investments will see SAPO’s expenses increasing moderately from R2.90 billion to R3.63 billion, reflecting cost-control efforts between 2025 and 2029.
Ms Gany said: “Our focus is on transforming the post office into a fit-for-purpose, financially stable, and operationally efficient organisation capable of attracting investment, forging equitable strategic partnerships, and delivering on its social and commercial mandates.”
Justice Molafo
17 June 2025
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