Job Alert: Desktop Technician (IRC7664)

INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

DESKTOP TECHNICIAN

We offer a market and industry competitive total cost-to-company package.

Parliament of the Republic of South Africa is a premier institution, given its status as the legislative authority of South Africa. It is the only institution that has the power to make laws for the country.
Parliament is not just a building, it’s the heart of our democracy, the place where the country’s representatives gather to discuss important issues affecting the people, pass laws meant to promote the public good and promote accountability and transparency in governance.

Parliament is composed of two houses: the National Assembly and the National Council of Provinces. Each house has distinct roles and functions, as outlined in the Constitution, and they work together to promote constitutional values such as human dignity, non-racialism and non-sexism, human rights and freedom.

JOB SUMMARY

The successful candidate will be responsible for providing 2nd line desktop support to end users.

YOUR KEY RESPONSIBILITIES WILL BE:

  • 2nd Line Maintenance & support on ICT hardware.
  • 2. 2nd Line Maintenance and application software support.
  • Chamber Support.
  • Line Customer Support.

TO QUALIFY, YOU MUST HAVE:

  • Grade 12/ NQF Level 4 with a National Diploma/ Advanced Certificate in Information Technology (NQF level 6).
  • A minimum of 3 years relevant experience, with at least 2 years IT Support experience.

IN ADDITION, YOU SHOULD BE ABLE TO DEMOSTRATE THE FOLLOWING SPECIAL REQUIREMENTS AND JOB-RELATED SKILLS AND COMPETENCIES:

Technical Competencies

  • Planning and organising skills.
  • Advanced communication skills
  • A+ / MCSE Certificates
  • Microsoft Exchange background
  • Knowledge of Institutional Computing Infrastructure.
  • Advanced Computer literacy
  • Sound administrative skills
  • Sound interpersonal skills
  • Ability to work under pressure
  • Knowledge of Handheld devices
  • Knowledge of all Handheld device applications
  • Knowledge of desktops
  • Ability to exercise discretion
  • Customer satisfaction oriented
  • Problem solving and troubleshooting skills
  • Knowledge of ITIL framework

Behavioural Competencies:

  • Results Driven
  • Professionalism
  • Strong attention to detail
  • Emotional intelligence and personal mastery
  • Ability to communicate effectively Customer Focus
  • Teamwork focused
  • Written, verbal and numerical ability
  • Responsiveness with a strong work ethic
  • Results oriented, quality driven, excellence, efficient and effective

To Apply, Please Select the Appropriate Button Below:

Person that has never been employed by Parliament

Person that was previously employed by Parliament including previously employed Interns and existing Interns

CLOSING DATE: 29 September 2025

“Parliamentary Services Administration promotes and applies the principles of Affirmative Action and equal opportunities”.